Being close to society


We are an omnicommerce logistics group, but first and foremost a company that has a key role in society, in Belgium and internationally. Our mission is to bring and keep people and communities together, regardless of physical distance. We do our utmost to satisfy our customers, suppliers and providers in Belgium and abroad by developing services that fulfil their current and future needs.

Our achievements in figures


Customer and citizen value

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Customer satisfaction score

84.5 %

Customer satisfaction score Belgium

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PUDO

+3,000

PUDO points

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Preferences

3.3 million

Registered consumer preferences

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Parcels

549 thousand

Last-mile parcels delivery per day in Belgium

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Letters

5.6 million

Letters delivered per day

Sustainable development goals


The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three values of bpostgroup: social value, environmental value and customer and citizen value.

  • Quality education

    Quality education

    Education promotes socioeconomic mobility and is a pathway out of poverty. It is the bedrock of improving people’s lives and sustainable development.

  • Industry, innovation and infrastructure

    Industry, innovation and infrastructure

    Sustainable industrialization that benefits all, together with innovation and infrastructure, can unlock dynamic, competitive forces that create employment and income. 

  • Sustainable cities and communities

    Sustainable cities and communities

    By working closely with our suppliers, providers, customers and communities, we help make cities and communities inclusive, safe, resilient and sustainable. 

  • Quality education
  • Industry, innovation and infrastructure
  • Sustainable cities and communities

Recent Initiatives



  1. My bpost app

    My bpost app is currently rated as the best productivity app in Belgium

  2. PUDO – convenient and sustainable

    Convenient and sustainable solutions

  3. JINC and DynaGroup

    DynaGroup and JINC improve the future prospects of underprivileged…

Documents


bpost conducts a study among its leading suppliers and providers to get a better handle on their sustainability vision and results (Ecovadis methodology)

Issues raised

  • Business continuity
  • Ethics and diversity
  • Green fleet
  • Responsible products and services
  • Responsible and sustainable procurement