bpostgroup’s ambition is to be a reference in sustainability in all markets we operate in, with a focus on five material areas where bpostgroup can have a significant impact :

  1. Health & Safety of our people first : Become an employer of choice by creating an environment promoting physical safety and mental well-being
  2. Be a career lifter for our employees : Be a career lifter, especially for short schooled labour by offering high quality employment and upand re-skilling programs, creating career paths within or even outside bpost
  3. Champion Diversity, Equity & Inclusion across the group : Be an employer of inclusion and equal opportunity, where all people of every ethnicity, social background, religion, gender, age or disability – visible or invisible – feel welcomed and valued.
  4. Decarbonize the e-commerce supply chain : Be one of the greenest logistic players in the countries we operate in. Reduce emissions with 55% by 2030 and reach net zero by 2040.
  5. Re-use and re-cycle packaging as part of a circular economy : Offer sustainable solution for the e-commerce value chain through recyclable and re-usable packaging

Our achievements in figures


Social value

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Employees

34.000

Employees

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co2

297.810

Our total emissions in tonnes of CO2eq

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Customer Satisfaction

83%

Our customer satisfaction score

Environmental value

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co2

15%

Emission-free last-mile delivery in Belgium

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icon Light

43%

Renewable electricity consumed

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Packaging

80.9%

Recycled content in sold packaging

Customer and citizen value

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Customer satisfaction score

84.5 %

Customer satisfaction score Belgium

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PUDO

3,000+

Total number of PUDO points

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Preferences

3.3 million

Registered consumer preferences

Our three values


Our sustainability strategy rests on three values : Social value, Environmental value and Customer and citizen value. Our many engagements in these fields create shared value.

Social value

Social value

At bpost, we believe it is essential to engage every employee in our mission to be a major part of our customers’ daily lives. We value the wide array of skills, competences, and loyalty of our employees, and recognize that people are key to the…

At bpost, we believe it is essential to engage every employee in our mission to be a major part…

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Environmental value

Environmental value

As a global logistics service provider, bpostgroup has an impact on the environment across the e-commerce value chain. Every day we ship more than a million parcels around the world, using one of the largest car and truck fleets in Belgium,…

As a global logistics service provider, bpostgroup has an impact on the environment across the e…

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Customer and Citizen value

Customer and Citizen value

Day after day, we connect people, businesses and society. Whether it is our associates in our fulfilment centres, preparing client orders, our call center agents answering consumer questions, or our postwomen and men passing by every street in…

Day after day, we connect people, businesses and society. Whether it is our associates in our…

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Recent Initiatives



  1. The Safety Games

    At bpost, we train our employees on safety using ‘gamification’

  2. Mental Health and Wellness Employee Resource Group (ERG)

    In honor of Mental Health Awareness Month

  3. The Safety Register and Safety Performance Barometer

    bpostgroup implemented several initiatives

Sustainable development goals

Sustainable development goals


The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three pillars set by bpostgroup: people, planet and proximity.

See our initiatives

Awards & partnerships


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CO2logic

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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International Post Corporation

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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Post Europe

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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CDP

CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.

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Reporting


We publish our non-financial consolidated statements as part of bpostgroup integrated annual reports. They are prepared in accordance with Global Reporting Initiative (GRI) standards and structured based on our material topics.

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Reporting

2022 Annual Report

PDF (10.82mb)
Sustainability Governance

Sustainability governance


Our Sustainability governance structure is embedded in our existing organizational structures and operations, ensuring that sustainability is fully integrated into the day-to-day operational processes of bpostgroup.

Sustainability governance Stakeholder engagement GRI Content Index