bpostgroup’s ambition is to be a reference in sustainability in all markets we operate in, with a focus on five material areas where bpostgroup can have a significant impact :
- Health & Safety of our people first : Become an employer of choice by creating an environment promoting physical safety and mental well-being
- Be a career lifter for our employees : Be a career lifter, especially for short schooled labour by offering high quality employment and upand re-skilling programs, creating career paths within or even outside bpost
- Champion Diversity, Equity & Inclusion across the group : Be an employer of inclusion and equal opportunity, where all people of every ethnicity, social background, religion, gender, age or disability – visible or invisible – feel welcomed and valued.
- Decarbonize the e-commerce supply chain : Be one of the greenest logistic players in the countries we operate in. Reduce emissions with 55% by 2030 and reach net zero by 2040.
- Re-use and re-cycle packaging as part of a circular economy : Offer sustainable solution for the e-commerce value chain through recyclable and re-usable packaging
Our achievements in figures
Social value
34.000
Employees
297.810
Our total emissions in tonnes of CO2eq
83%
Our customer satisfaction score
Environmental value
15%
Emission-free last-mile delivery in Belgium
43%
Renewable electricity consumed
80.9%
Recycled content in sold packaging
Customer and citizen value
84.5 %
Customer satisfaction score Belgium
3,000+
Total number of PUDO points
3.3 million
Registered consumer preferences
Our three values
Our sustainability strategy rests on three values : Social value, Environmental value and Customer and citizen value. Our many engagements in these fields create shared value.
Social value
At bpost, we believe it is essential to engage every employee in our mission to be a major part of our customers’ daily lives. We value the wide array of skills, competences, and loyalty of our employees, and recognize that people are key to the…
At bpost, we believe it is essential to engage every employee in our mission to be a major part…
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Environmental value
As a global logistics service provider, bpostgroup has an impact on the environment across the e-commerce value chain. Every day we ship more than a million parcels around the world, using one of the largest car and truck fleets in Belgium,…
As a global logistics service provider, bpostgroup has an impact on the environment across the e…
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Customer and Citizen value
Day after day, we connect people, businesses and society. Whether it is our associates in our fulfilment centres, preparing client orders, our call center agents answering consumer questions, or our postwomen and men passing by every street in…
Day after day, we connect people, businesses and society. Whether it is our associates in our…
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Sustainable development goals
The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three pillars set by bpostgroup: people, planet and proximity.
Awards & partnerships
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CO2logic
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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International Post Corporation
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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Post Europe
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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CDP
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
Read article
Reporting
We publish our non-financial consolidated statements as part of bpostgroup integrated annual reports. They are prepared in accordance with Global Reporting Initiative (GRI) standards and structured based on our material topics.
2022 Annual Report
PDF (10.82mb)
Sustainability governance
Our Sustainability governance structure is embedded in our existing organizational structures and operations, ensuring that sustainability is fully integrated into the day-to-day operational processes of bpostgroup.
