bpostgroup’s ambition is to be a reference in sustainability in all markets we operate in, with a focus on seven material areas where bpostgroup can have a significant impact:
Health & Safety of our people first
Champion Diversity, Equity & Inclusion across the group
Decarbonize the e-commerce and third party logistics supply chain
Re-use and re-cycle packaging as part of a circular economy
Strengthen Due Diligence in the value chain
Uphold responsible Business Conduct and Ethics
Ensure Data privacy and security of our clients and workforce
Our achievements in figures
Environmental
22%
Emission-free last-mile delivery in Belgium
58%
Renewable electricity consumed
93.7%
Recycled content in sold packaging (bpost SA/NV)
Social
36,527
Employees
38%
Women in management
120
Nationalities
Governance
98 %
of workforce trained on Code of Conduct
67 %
of spend screened by EcoVadis
Customer and citizen value
85 %
Customer satisfaction score Belgium
3,500
Total number of PUDO points
3.85 million
Registered consumer delivery preferences
Environmental
As a global logistics service provider, bpostgroup has an impact on the environment across the e-commerce value chain. Every day we ship more than a million parcels around the world, using one of the largest car and truck fleets in Belgium,…
As a global logistics service provider, bpostgroup has an impact on the environment across the e…
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Social
At bpost, we believe it is essential to engage every employee in our mission to be a major part of our customers’ daily lives. We value the wide array of skills, competencies, and loyalty of our employees, and recognize that people are key to the…
At bpost, we believe it is essential to engage every employee in our mission to be a major part…
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Governance
We aim to be a trustworthy and ethical company based on strong corporate values, accountability, and responsible business conduct that reflect our commitment to our employees, suppliers, customers, business partners, shareholders and the larger…
We aim to be a trustworthy and ethical company based on strong corporate values, accountability,…
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Customer and Citizen value
Day after day, we connect people, businesses and society. Whether it is our associates in our fulfilment centres, preparing client orders, our call center agents answering consumer questions, or our postwomen and men passing by every street in…
Day after day, we connect people, businesses and society. Whether it is our associates in our…
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Sustainable development goals
The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three pillars set by bpostgroup: people, planet and proximity.
Awards & partnerships
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CO2logic
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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International Post Corporation
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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Post Europe
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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CDP
CO2logic has certifified that bpost is conscious of its CO2 emissions and by supporting certified climate projects it has offset 1.809 tCO2e. This corresponds to the offsetting of its mass mailing & internal mailing during FY2019. Achieving CO2-Neutrality by obtaining this CO2-NEUTRAL label in line with the PAS 2060, the international standard for CO2-Neutrality, is a guarantee for credible climate action.
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Reporting
We publish our non-financial consolidated statements as part of bpostgroup integrated annual reports. They are prepared in accordance with the European Corporate Sustainability Reporting Directive ( CSRD) with a summary structured based on our material topics
2023 Annual Report
PDF (18.66mb)
Sustainability governance
Our Sustainability governance structure is embedded in our existing organizational structures and operations, ensuring that sustainability is fully integrated into the day-to-day operational processes of bpostgroup.
