Being close to society
We are an omnicommerce logistics group, but first and foremost a company that has a key role in society, in Belgium and internationally. Our mission is to bring and keep people and communities together, regardless of physical distance. We do our utmost to satisfy our customers, suppliers and providers in Belgium and abroad by developing services that fulfil their current and future needs.
Our achievements in figures
Customer and citizen value
84 %
Customer satisfaction score Belgium
+3,000
PUDO points
3.85 million
Registered consumer preferences
+500 thousand
Last-mile parcels delivery per day in Belgium
5 million
Letters delivered per day
Sustainable development goals
The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three values of bpostgroup: social value, environmental value and customer and citizen value.
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Quality education
Education promotes socioeconomic mobility and is a pathway out of poverty. It is the bedrock of improving people’s lives and sustainable development.
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Industry, innovation and infrastructure
Sustainable industrialization that benefits all, together with innovation and infrastructure, can unlock dynamic, competitive forces that create employment and income.
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Sustainable cities and communities
By working closely with our suppliers, providers, customers and communities, we help make cities and communities inclusive, safe, resilient and sustainable.
Documents
bpost conducts a study among its leading suppliers and providers to get a better handle on their sustainability vision and results (Ecovadis methodology)
Issues raised
- Business continuity
- Ethics and diversity
- Green fleet
- Responsible products and services
- Responsible and sustainable procurement
